Are you looking for a Professional Property Management Company?

After purchasing an Arizona investment property, one of the most pressing - and challenging - decisions is how to manage it. To fully enjoy the financial rewards of owning an investment property, you must make the right decisions about its management.

Sierra Vista Realty offers expert Sierra Vista property management services that cater to the needs of real estate investors, including those living out of state. As a full service real estate firm, we are uniquely positioned to provide cost-effective property management services that help you get the most out of your investment.

INTRODUCTION

Sierra Vista Realty is a licensed real estate brokerage and property management company. We enjoy acting as the intermediary between owner and tenants. If you are looking for a company you can easily reach and communicate with, that keeps you insulated from the daily problems of property management, our services are what you’re looking for. Through E-mails, phone calls and statements we keep you informed of the status of your property. Together as partners we will maximize your income, minimize expenses while keeping the property occupied and well maintained. We personally promise you the best in professional real estate service. For many years we have helped investors like you realize the strong financial rewards in the lucrative field of investment properties. Each owner and property will receive individual attention and care that makes us unique.

OVERVIEW OF SERVICES

GETTING STARTED

If you are not currently under contract with another property management or real estate company we can begin right away. If you are currently under contract you will need to terminate their services according to your agreement with them. We are happy to pick up keys, security deposits and necessary documents from the discontinued company. At your request we will email or mail you a complete start up package. Once you have completed all necessary forms and returned those to us we will get started. We will also need a copy of your landlord tenant insurance policy for our records.

FEES

Sierra Vista Realty charges no set up fee. Our management fee is 10% on all single family homes and town homes with a one-year lease.

ADVERTISING

“Saturation Marketing” is our goal for your vacant property in all potential appropriate tenant markets. Each tenant has their own way of locating a home to rent rather by driving around, using a real estate agent, or surfing the web, we find the largest majority of our rental calls are from signs and website traffic. With our interactive website that profiles photographs of our available rentals, rental signs and brochures, and the multiple listing service reaches licensed real estate agents, and Fort Huachuca advertising when requested. Sierra Vista Realty has memberships to Southern Arizona Association of Realtors, National Association of Realtors, and the Sierra Vista Chamber of Commerce to assist us in filling vacancies also.

PETS

The majority of families and singles have pets. We prefer to advertise pets are negotiable, so that they will tell us about the pets when they apply instead of trying to sneak them in later. When we present the tenants to you for your approval, we will also tell you about the pet. Each pet will require an additional $250 deposit. If damage exceeding the pet deposit occurs, we will hold funds from security deposit. You are in no way required to accept pets, this is completely your decision and we will do our best to meet your requests.

SCREENING TENANTS

We want good tenants as much as you do, it make our job that much more pleasant. It is our goal to obtain the highest qualified tenants. We have defined a preferred tenant profile based on credit, employment and rental or ownership history. A conscientious review of applicant’s current credit report will assure owner of timely rental payments. Sierra Vista Realty is directly linked to Experian’s credit bureau’s database; we can access credit within one minute, twenty-four hours a day. Verifying employment will assure owner that the tenant has means to the pay rent. Talking with current and past landlords will assure owner tenants will maintain the property. We make copies of all identification at time of application. Tenants will be presented to you once Sierra Vista Realty has qualified them for your approval. Trade Wind is a fair housing advocate and does not discriminate against any applicant or tenant based on race, creed, color, religion, national origin, handicap or family status. Tenants that do not meet the standards of our company can still be considered by the owner with extra precautions such as larger deposits taken and a waiver from the owner signed.

THE LEASE

Sierra Vista Realty uses the Arizona Department standard lease with additional clauses for the protection of the owner. This lease is continually updated and revised as laws and additional precautionary measures are established. As most owners will agree we prefer securing a one-year lease. To begin the lease tenants are invited to our office for a complete explanation of the lease and to sign. The extra time we spend with the tenants explaining the terms of the lease has great pay offs. It substantially reduces misunderstandings during the term of the contract. It also gives us a chance to answer questions and concerns and to begin the landlord tenant relationship. Starting off on the right foot is very important to us. First month’s rent and all deposits must be paid in certified funds. After that the tenant can write a personal check.

SECURITY DEPOSITS

As additional protection for you we require the security deposits in the form of certified funds before a property can be taken off the market. Security deposits are based on the monthly rent with cleaning and pet deposit additional. We offer all deposits as refundable, encouraging tenants to leave the property in good condition rather taking additional time making repairs and cleaning preparing the property to re-rent. Complete instructions to the tenant are included in the lease and mailed again after proper notice to terminate the lease have been received. This will instruct them on proper procedure for receiving full security deposit refund, within fourteen days after move out as per Arizona law. Proper notice and completion of lease term is a must to receiving security deposit refund. Cleaning, including appliances, floors, walls, yard and carpets professionally cleaned are required minimum to prevent deductions from deposits. Sierra Vista Realty will compare condition at move out to move in inspection sheet to determine all costs necessary to rectify any damages to property. A complete security deposit disposition report will be completed and forwarded to tenant within fourteen days of move out as required by Arizona law.

COLLECTING RENTS

Rents are due on the 1st day of each and every month. Eviction proceedings begin on the 5th of each month.

TENANT RETENTION

Our most challenging job as a manager is not managing the property but managing the residents. Good tenants are the key element to any successful rental property investment. Keeping tenants happy to insure the longevity of the tenant’s occupancy is critical. Friendly staff, availability and quick response to questions and maintenance request will satisfy a resident more than anything else we can do for them. We ask our owners cooperation regarding tenant services whenever possible.

MAINTENANCE

We understand your need as a landlord to be kept abreast of property condition both physically and financially. On emergency maintenance (after hours) will use our best judgment on making repairs over two hundred and fifty dollars. Emergency maintenance includes but is not limited to loss of air or heat, water damage, main drain stoppage or electrical problems. Many owners have a home warranty and request that we use that in order to make repairs and we are always our most diligent in doing this. Most emergency repairs can be fixed at the time of the service call; some require later bids and replacements such as heating and cooling systems. Over the years we have assembled an excellent array of reasonably priced honest technicians for every area of repair your property may need. Our pre-qualified licensed repair technicians may change based on services and prices we are receiving. Prompt attention to maintenance items keeps tenants smiling and prevents minor problems from turning into high dollar repairs later. Our management fee includes overseeing cleaning, carpet cleaning, painting, garage door repair or installation, monthly landscaping, minor plumbing, minor electrical, monthly pool service and minor parts replacement, locksmith. Any large remodeling jobs, insurance claims, jobs requiring bids, supervision and additional license and reference checking will require owner involvement. Per the lease agreement the tenant is responsible for any maintenance that is caused by them or their guests. Tenants are responsible for sprinkler heads, glass breakage, repairs they have caused and owners are responsible for the operating systems of the home.

INSPECTIONS

At the time of move in and move out there is a complete written inspection of the property with the tenant. In addition to this we will visit the property once a year during the duration of the lease to photograph the property inside and out and write an evaluation report to inform you of any maintenance on the property needing attention there is a fee for this service. Inspections may also be done on request.

FINANCIAL STATEMENTS

Our desire is to create a clear audit trail of all funds pertaining to each property. All funds are held in a Arizona Trust account per Arizona Law, security deposits are held in a separate trust account. These accounts are monitored by the Arizona Department of Real Estate. An operating statement will be sent to you as soon as possible each and every month depending on the date the tenant pays the rent. Our statements are easy to read and understand this really simplifies tax reporting at the end of the year. Our service includes paying expenses you have on the property such as maintenance and repairs bills when applicable. Copies of all invoices paid will be attached to the monthly statement in the order they appear on the report. At the end of the year, you will receive you final statement with yearend totals and soon after a 1099.

Thanks for looking at Sierra Vista Realty.